• Here’s the revised privacy policy to reflect your current app features, including the collection of details from schools, parents, and other stakeholders. The references have been updated to “Soma Siri Afrika Apps” or “Soma Siri App” where appropriate.



    SOMA SIRI AFRIKA PRIVACY POLICY
    Effective Date: August 7th, 2024

     

    Introduction
    At SOMA SIRI AFRIKA (“we,” “us,” “our,” “Soma Siri Afrika Apps” or “Soma Siri App”), protecting your privacy is a top priority. We are committed to safeguarding the personal information of all users, including children, parents, schools, and educators, in compliance with global and local regulations, such as the U.S. Children’s Online Privacy Protection Act (COPPA), the Kenya Child Protection Act, and Google Play Store guidelines.

     

    This Privacy Policy outlines how we collect, use, and share personal information when you access our services via the Soma Siri Afrika website, mobile application, or any of our integrated digital platforms. We also adhere to our internal Children and Young People Safeguarding Policy, PSHEA Policy, and Whistleblowing Policy to ensure a safe and secure environment for all users.

     

    By accessing and using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

     

    1. What Does This Privacy Policy Cover?

    This Privacy Policy covers how Soma Siri Afrika handles personal information collected when you access our website, apps, or services. It does not apply to third-party services or external websites linked through our platform. We encourage users to review the privacy policies of any third-party services they engage with through our platform.

    2. Personal Information We Collect

    We collect both personal data provided voluntarily by users (such as during account registration) and data automatically collected when using our services.

     

    Personal Information You Provide
    We collect personal information from different types of users, including:

     

    • Parents/Guardians: Full name, email address, and password during account registration.
    • Children: Name, age, and avatar when setting up child profiles (with parental consent).
    • Schools and Educators: School name, contact details, and account credentials for administrators and teachers.
    • Payment Information: While we may collect payment details for transactions, full credit card details are not stored by us. Payment transactions are processed by third-party providers such as MPESA, PayPal, and PesaPal.

     

    If you enter contests or sweepstakes, we may collect minimal information, such as an email address for prize distribution.

     

    Automatically Collected Data
    We automatically collect technical data, such as IP addresses, device types, and usage patterns. This helps us optimize the platform’s performance and improve user experiences.

     

    3. How We Use Personal Information

    We use personal information to:

     

    • Create and manage accounts for parents, schools, and educators.
    • Personalize the user experience for students, schools, and coaches.
    • Process payments for subscriptions and services.
    • Ensure compliance with safeguarding standards.
    • Communicate with users and provide customer support.
    • Improve the quality and security of our platform.

     

    Children’s personal information is collected only with explicit parental consent, in compliance with regulations such as COPPA and the Kenya Child Protection Act.

     

    4. Sharing Personal Information

    We do not sell personal information to third parties. However, we share information in specific circumstances, including:

     

    • With Parental or School Consent: Children’s data is shared only with third parties when we have received the necessary consent from parents or schools.
    • Service Providers: We may share limited information with third-party partners to enable essential services, such as payment processing or curriculum support.
    • Legal Compliance: We may disclose personal information to comply with legal obligations or to protect the safety and rights of users.

     

    For more information on our safeguarding measures, please refer to our Safeguarding and PSHEA Policies, which ensure protection of users’ data and wellbeing.

     

    5. How We Protect Personal Information

    We use industry-standard encryption technologies and security protocols to protect personal data. User accounts are secured with passwords, and we monitor our systems to prevent unauthorized access. While we strive to safeguard your information, no system can be guaranteed completely secure. We encourage all users to maintain strong passwords and take precautions to protect their account credentials.

     

    6. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance user experiences and gather analytics about how our services are used. You may disable cookies in your browser settings, but this may affect your ability to use some features of the platform.

     

    7. Parental and School Consent

    For children’s data, parental or school consent is required before we collect or process personal information. Parents provide this consent through account registration, subscription purchases, or free trial participation. Schools may provide consent for educational activities in compliance with COPPA and other relevant laws.

     

    8. Accessing and Managing Personal Information

    Parents, schools, or administrators may review, modify, or delete personal information through the respective user dashboards or by contacting us at . We respond promptly to such requests to ensure transparency and user control.

     

    9. Email Communications

    Users will receive notifications and updates related to their or their children’s activities on Soma Siri Afrika. Users can opt out of promotional communications by contacting us at relations@thesirionlinecampus.com. However, you cannot opt out of important communications related to account usage or legal obligations.

     

    10. Changes to This Privacy Policy

    We may revise this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify users of significant updates via email or platform notifications. Continued use of our services after these updates signifies acceptance of the revised terms.

     

    11. Contact Us

    If you have any questions or concerns regarding our privacy practices, please contact us at:

     

    Compliance
    SOMA SIRI AFRIKA
    Linus Kiongo Building
    949 00902
    Kikuyu, Kenya
    Email: info@thesirionlinecampus.com





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